Who owns Sky Q box?


Sky Q boxes and any other equipment we designate as Sky-owned will remain the property of Sky or another company in the Sky group of companies at all times (unless agreed otherwise) and are loaned to you at no cost. Each item of equipment loaned to you from time to time is “loaned equipment”.

Can I sell a Sky Q box?

Sky Q boxes and mini boxes are loaned by Sky. You cannot purchase them. Any for sale elsewhere are stolen property and won't work anyway.

What is the difference between a Sky box and a Sky Q box?

The Sky Q box is a lot more compact than older Sky TV boxes, and it has much more storage capacity. So not only is it less bulky, but it doesn't skimp on the amount you can record. The 2TB Sky Q box can now handle up to six recordings at once, so you'll be spoilt for choice on things to save and watch later.

What network does Sky Q use?

For convenience, Sky Q communicates via its own proprietary wireless mesh network. This was done in the days before mesh networks were common, with the idea that Sky could control the whole system.

What is the difference between a Sky box and a Sky Q box?

The Sky Q box is a lot more compact than older Sky TV boxes, and it has much more storage capacity. So not only is it less bulky, but it doesn't skimp on the amount you can record. The 2TB Sky Q box can now handle up to six recordings at once, so you'll be spoilt for choice on things to save and watch later.

Can you use someone else's Sky Q box?

Your utilisation of Sky Multiscreen relies on you being on the same network as your main Sky Q box in order for the Mini boxes to communicate with your main Sky box. Taking your Mini boxes out of the house and trying to use them elsewhere without the Sky Q box would not work because of this.

Can you keep Sky Q box without subscription?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q.

What are the disadvantages of Sky Q?

There is no 4K HDR nor Dolby Atmos. They are great for watching all Sky content and your recordings in other rooms in your home, but cannot view Ultra HD shows or films. That includes anything recorded from a 4K channel or source. Your 4K recordings simply won't play through a Sky Q Mini box.

Is Sky Q going to be phased out?

How many Sky Q boxes are there?

Sky Q Multiscreen customers can have up to four Sky Q Mini boxes in their home, all connected to the main Sky Q Hub in the living room, and can watch on up to two of these devices at the same time as the main box, depending on which hub you have.

Does Sky Q use its own WiFi?

Whether you have broadband from Sky or not, you can use your Sky Q mini boxes as WiFi hotspots. If you have your broadband from Sky, this is automatically set up. If you don't have your broadband from Sky, you will need to turn this feature on.

Does Sky work without internet?

Most of the Sky Box services work without the need to be connected to the internet. However, Sky On Demand feature will require an internet connection to be able to download titles. If you've already downloaded something to watch and it's in your planner, don't worry you'll be able to watch this.

Is Sky Q satellite or WiFi?

Sky Q is a satellite television system and requires a dish signal. The internet-only Sky television products are ‘Glass' and ‘Stream'.

What can I do with an old Sky Q box?

You can also send us old equipment to recycle. We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.

What can you do with Sky Q box?

into your Sky Q voice remote to find trending shows from Sky, Netflix, Amazon Prime Video, Disney+, BBC and more. All in one place, easy. Pause, record, rewind or restart live TV. Set up a series link.

How do I return my Sky Q boxes?

Sky Q or Sky+ box, Sky dish and equipment If you have Sky Q equipment, you'll need to return it to us. Keep hold of it for the first 31 days. We'll then be in touch with the details of what you need to return and when. If you hang onto it after that, you'll pay a non-return fee.

Can I sell my Sky TV?

As Sky Glass TVs and some Sky Stream pucks are owned by the customer, they might choose to re-sell them on auction websites like eBay, Gumtree, Facebook Marketplace and other selling websites, or give them to friends and family.

What is the difference between a Sky box and a Sky Q box?

The Sky Q box is a lot more compact than older Sky TV boxes, and it has much more storage capacity. So not only is it less bulky, but it doesn't skimp on the amount you can record. The 2TB Sky Q box can now handle up to six recordings at once, so you'll be spoilt for choice on things to save and watch later.

Can I buy a Sky box and install it myself?

Another myth that a lot of Sky subscribers believe is that Sky+HD boxes can only be purchased directly from Sky, this is in fact simply not true. Your completely free to purchase a box from wherever you choose and install it yourself.

How many people can use Sky Q?

Sky Go and Sky Go Extra customers can stream on two devices at a time. Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

Can anyone install Sky Q?

Do you need an engineer to install Sky Q? Although the process of installing Sky Q is quick and simple, you will need an experienced engineer's assistance to install Sky Q, even if you are upgrading from an old Sky service.

What happens to Sky Q box when you cancel Sky?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

What is the advantage of having a Sky Q box?

Sky Q is the complete package – it offers access to the best live satellite channels, hundreds of on-demand TV shows from Sky, Peacock and HBO Max, exclusive sports fixtures and blockbuster movies as well as streaming platforms like Paramount+, Disney+, Prime Video, and Netflix all from a single menu.

Do I need a Sky Q box to watch Netflix?

Netflix is now fully integrated into Sky Q boxes, so you can either access your current Netflix subscription or purchase a new one through Sky's Ultimate On Demand package. To access an existing Netflix account, simply navigate to the Netflix app on the Sky Q platform.

Is Sky Q worth the extra money?

Sky Q really shows its worth when you add in extra devices, including Mini boxes that you plug into other TVs in your home. These stream live channels, on-demand TV and recordings from your main box, giving you access to your full Sky Q package from around your home.

How much will the new Sky box cost?