Do you have to give Sky Q box back?
If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.
What happens if I don't return my Sky Q box?
If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.
Do I need to keep Sky Q packaging?
Sky Q or Sky+ box, Sky dish and equipment And it's yours to keep. Once you've activated your Sky Glass, any old Sky equipment you've got, including your Sky box, remotes and any multi-screen mini boxes, will no longer work.
Do I own my Sky box?
Sky Q boxes are loaned equipment supplied to you at no cost and remain the property of Sky (or another Sky group company) at all times.
Can you reuse a Sky Q box?
You can reuse the box any new equipment came in. If you don't have that you can use any packaging as long as it's secure and you may wish to put a note inside with your account number and a list of equipment that is included.
How long is a sky Q box guaranteed for?
Your Sky dish comes with a warranty against faults arising in the first 12 months after installation. The 12 month warranty also covers cabling and/or installation faults.
Can I revert back to Sky Q?
If you are still in the cooling off period you can cancel your subscription totally and return the Sky Q box but Sky no longer allow a return to Sky+.
What is the advantage of having a Sky Q box?
Sky Q is the complete package – it offers access to the best live satellite channels, hundreds of on-demand TV shows from Sky, Peacock and HBO Max, exclusive sports fixtures and blockbuster movies as well as streaming platforms like Paramount+, Disney+, Prime Video, and Netflix all from a single menu.
What do you do with Sky Q box?
into your Sky Q voice remote to find trending shows from Sky, Netflix, Amazon Prime Video, Disney+, BBC and more. All in one place, easy. Pause, record, rewind or restart live TV. Set up a series link.
Who owns a Sky Q box?
Sky Q boxes and any other equipment we designate as Sky-owned will remain the property of Sky or another company in the Sky group of companies at all times (unless agreed otherwise) and are loaned to you at no cost. Each item of equipment loaned to you from time to time is “loaned equipment”.
Can you sell a Sky box?
We cannot process indirect sales. Ultimately all Sky Q boxes are loaned to customers for the duration of their subscription, this means the equipment remains the property of Sky. If a Sky Q customer cancels their subscription they will need to return all their equipment.
What is the difference between a Sky box and a Sky Q box?
The Sky Q box is a lot more compact than older Sky TV boxes, and it has much more storage capacity. So not only is it less bulky, but it doesn't skimp on the amount you can record. The 2TB Sky Q box can now handle up to six recordings at once, so you'll be spoilt for choice on things to save and watch later.
How many Sky Q boxes allowed?
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you're using it for one of the apps such as Netflix. The original 1TB (non-UHD) Sky Q box only allows one mini to be in use.
How many Sky Q boxes can I use?
Sky Q Multiscreen customers can have up to four Sky Q Mini boxes in their home, all connected to the main Sky Q Hub in the living room, and can watch on up to two of these devices at the same time as the main box, depending on which hub you have.
How do I avoid Sky cancellation fee?
The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.
How much notice do I need to cancel Sky Q?
We're sorry you're thinking of leaving us. To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
What happens if I don't return my Sky Q box?
If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.
Will Sky get rid of Sky Q?
A Sky spokesperson said the company had recently signed an extension with its satellite provider to keep the service on air for the next decade, while customers are still welcome to sign up to Sky to use its Sky Q satellite box.
Will Sky replace my box for free?
Instead, people can trade in their ageing boxes for the latest Sky Q box. An engineer will come to your house free of charge and swap out the boxes for you.
How much will the new Sky box cost?
Can I use my Sky Q box for Freesat?
Sky Q & Sky Off Same Satellite Dish – Including Freesat To run Sky Q and normal Sky or Freesat at the same time off a satellite dish. You will need to instead of installing a wideband LNB, install a Hybrid LNB instead. There are couple different makes and models but essentially, they have the same final result.
Can I leave Sky and then rejoin?
Re: Can I cancel SkyQ and then rejoin? No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..
Can I keep my Sky HD box?
No, because it's your Sky+ subscription that gives you the right to do so, and that ceases with the move to Sky Q.
Is Sky Q worth the extra money?
Sky Q really shows its worth when you add in extra devices, including Mini boxes that you plug into other TVs in your home. These stream live channels, on-demand TV and recordings from your main box, giving you access to your full Sky Q package from around your home.
Is Netflix free with Sky Q?
How to watch Netflix on Sky. Netflix is now fully integrated into Sky Q boxes, so you can either access your current Netflix subscription or purchase a new one through Sky's Ultimate On Demand package. To access an existing Netflix account, simply navigate to the Netflix app on the Sky Q platform.
Is Sky Q box better than HD?
Sky Q is better than Sky+ HD in almost every way. From a more user-friendly design to improved hardware via a heavier tilt towards current, online content options, it's pushing Sky firmly into the future of TV.