How can I keep my Sky Q box?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

How do I get my Sky box to stay on?

Press Home on your Sky Q remote and select Settings, then Setup. Select Preferences, followed by Standby mode and select the setting you want.

Can I keep my old Sky box with Sky Q?

No, because it's your Sky+ subscription that gives you the right to do so, and that ceases with the move to Sky Q.

Can you keep a sky Q box in a cupboard?

I have the CEC setting enabled, SkyQ remote works fine with SkyQ box in cupboard. I was hoping to use the LG Magic remote, as this is used for my other devices, as the Sky Q remote feels a bit ‘cheap', similar to a Roku remote I had many years ago.

Can I take my sky Q box to another house?

If you are an existing Sky customer you can arrange for your account to be moved to a new address by providing at least 2 weeks' notice and a move in date. You might need to book a visit for Sky to be installed depending on whether your new home has had Sky Q installed before or not.

Why wont my Sky box stay on?

Check your Sky+ box If the light doesn't turn green, you'll need to restart your Sky box. Press the standby button on your Sky remote, then turn your box off at the mains. Wait a few moments and turn the box back on. Wait four minutes, then press sky on your Sky remote.

Why does my Sky box turn off overnight?

By default your Sky Q boxes use an Eco standby mode which means that the boxes enter a low power mode between 2:30am and 5:50am. This means that between these hours you may notice it takes a few minutes to turn your main Sky Q box on and that you cannot use your Sky Q Mini or Sky Go.

Can I buy a Sky Q box and use it?

A Sky Q Multiscreen subscription is needed in order to use Sky Q Mini boxes – without one they simply will not work. In order to have more Sky Q Mini boxes, they need to be added to your subscription in order to receive and start using them.

Does Sky box still work after cancellation?

If you re-install a Sky +HD box it will not work. Therefore you have two choices if you want to continue to watch Free to Air TV from Sky without a subscription. Re-install Sky +HD box (buy here) and install a new pickup (LNB – buy here) at the dish. Purchase a New Freesat 4K box (buy here).

Why do people buy old Sky boxes?

To use if for the free programs. radio than Freesat or Freeview. Might want then for use in another room. Might not be able to get terrestrial signals.

What can I do with an old sky Q box?

You can also send us old equipment to recycle. We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.

Can I keep my Sky Q with Sky Glass?

Once you've got your Sky Glass, just plug in, pair and play. Switching from Sky Q or Sky+ is simple. We won't turn off your current Sky Q or Sky+ service until you activate Sky Glass.

Do I need to keep Sky Q packaging?

Sky Q or Sky+ box, Sky dish and equipment And it's yours to keep. Once you've activated your Sky Glass, any old Sky equipment you've got, including your Sky box, remotes and any multi-screen mini boxes, will no longer work.

How many Sky Q boxes allowed?

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you're using it for one of the apps such as Netflix. The original 1TB (non-UHD) Sky Q box only allows one mini to be in use.

How many Sky Q boxes in one house?

You can connect up to 4 Sky Mini boxes to your main 1TB Sky Q box, and you're able to watch your Sky content on two TVs at the same time. Essentially, while you can extend your Sky viewing to four televisions, you'll only be able to use two of those televisions at one time for Sky content.

How many Sky Q boxes can I have?

Sky Q Multiscreen customers can have up to four Sky Q Mini boxes in their home, all connected to the main Sky Q Hub in the living room, and can watch on up to two of these devices at the same time as the main box, depending on which hub you have.

Should I leave my Sky box on all the time?

Turning it on & off repeatedly may cause long term damage and shorten the life of the box, given the low power consumption in standby mode I doubt you would see any significant savings.

How do I stop Sky puck from turning off?

Re: Stream Puck keeps turning off UHD Things to try: Make sure the TV is on before powering on the Puck. Use the supplied HDMI or a decent quality one. Try turning off HDMI control in settings > Startup and standby. Hope this helps.

How do I stop my Sky Glass TV from turning itself off?

Re: sky glass/puck turning off Hi @paul12321 – there is an auto standby setting that you can turn off: Settings > Start up & standby > Auto Standby using motion.

How do I stop my Sky glass TV from turning off?

In addition to the motion sensor you can deactivate there is a known bug (my TV does the same) that brings the TV to life by the slightest of sounds. To deactivate take a look at the right hand side of the TV and there is a button lit in white with a microphone symbol, turn it off.

Should I turn my Sky box off when I go on holiday?

Hi @Apple+cake+60 Its always best to leave your SKYQ box and router on standby when not being used!

How do I stop Sky Q from turning off?

Press Home on your Sky Q remote and select Settings, then Setup. Select Preferences, followed by Standby mode and select the setting you want.

Is Sky Q active or eco?

Sky Q explain simple way to navigate the home screen To check if your box is set to Eco Mode simply head to Settings > Setup and select Preferences. Here you'll find three different standby modes including the option to switch on Eco.

Does Sky automatically turn off?

Auto-standby mode If there's no movement detected for one hour, an on-screen message will appear for about 5 seconds and then your Sky Glass TV will go into standby mode. You can dismiss this if you want to keep watching by pressing the home button on your remote or using voice control.

Can someone else use my Sky Q box?

Sky Go and Sky Go Extra customers can stream on two devices at a time. Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

What are the disadvantages of Sky Q?

There is no 4K HDR nor Dolby Atmos. They are great for watching all Sky content and your recordings in other rooms in your home, but cannot view Ultra HD shows or films. That includes anything recorded from a 4K channel or source. Your 4K recordings simply won't play through a Sky Q Mini box.