Can I cancel Sky when out of contract?
We're sorry you're thinking of leaving us. To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
What happens when your Sky contract ends?
Re: Contract ending Your contract doesn't end until you cancel it, only discounts end. If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract.
Do Sky contact you when your contract ends?
As such, Sky is a ‘regulated provider' within the meaning of General Conditions C1. 21 to C1. 29 and it is obliged to send end-of-contract notifications to its customers of those pay TV services.
How do I cancel Sky when I move?
Re: House Move do you have to keep Sky @Gezzelin Moving home does not cancel your contract, only you can do that by calling and giving 31 days notice and that's providing you are outside of a minimum term period.
How do I cancel Sky without being charged?
In some cases, it might be possible to cancel your Sky Broadband service without paying an early cancellation fee. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service.
Can I cancel Sky after 12 months?
For most Sky products, the minimum contract period is 12 months or 18 months unless otherwise stated. A minimum contract period can also apply if you take up certain offers from Sky, in which case you will be informed of the minimum contract period before accepting the offer.
Do I have to return my Sky box?
We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.
Can I cancel Sky Sports anytime?
Note that depending on your contract, you might be subject to an early cancellation fee. If you want to have more flexibility with a Sky Sports contract, then you could instead opt for a Now Sports Membership. This is a monthly streaming pass that can be cancelled at any point.
Can you cancel Sky if you move house?
If you are moving home and want to leave Sky, you will need to use Sky's standard cancellation process which involves calling them and paying an early cancellation fee.
Do I have to renew Sky contract?
Re: Renew contract @pop42You can do absolutely nothing and your contract will roll on as a 31 day contract which means you can cancel if you wish without penalty. If you want to try and get a better deal and take out a new 18 month contract phone Sky and see if you can do a good deal.
Does my Sky contract automatically renew?
Re: Automatic Renewel Your subscription doesn't end until you cancel it. Discounted deals end and unless you negotiate a new one you'll be paying full price.
Does Sky automatically renew?
Re: Automatic Renewel Your subscription doesn't end until you cancel it. Discounted deals end and unless you negotiate a new one you'll be paying full price.
Why is my Sky subscription so high?
An annual price hike while you're mid-contract isn't the only increase to your bills you should be aware of. Once your contract ends, Sky will likely increase your monthly prices by a huge 30-40% if you don't switch or re-contract to a new deal.
Can I leave Sky and then rejoin?
Re: Can I cancel SkyQ and then rejoin? No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..
What happens with Sky when you move house?
Simply go onto the Sky website and get in touch with Sky dedicated Moving Team via messaging or phone. All you need is your Sky ID, your current address, your new address and your moving date. Note that Sky TV, Sky Broadband and Sky Talk customers will need 2 weeks' notice.
What address do I send to cancel Sky?
Send a cancellation letter to Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD.
Can I get out of an 18 month contract with Sky?
For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.
Does Sky contract 24 months?
For the final 12 months of your 24-month contract, you'll pay £29.50 per month (that's £19.50 per month for the phone and £10 per month for your allowances). If you're on a Swap24 contract and choose not to upgrade during the 24-month upgrade window, your contract extends by a further six months.
How long does it take for Sky to cut you off?
If you have a Continuous Card payment method, once the payment declines, you do not have a grace period like a DD has. We send the same text/email notification about the failed payment. So once this declines, you usually have about 2/3 days till being cut off.
Can I cancel my Sky subscription and then rejoin?
No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer.
Why is my Sky subscription so high?
An annual price hike while you're mid-contract isn't the only increase to your bills you should be aware of. Once your contract ends, Sky will likely increase your monthly prices by a huge 30-40% if you don't switch or re-contract to a new deal.
Can I cancel Sky Sports anytime?
Note that depending on your contract, you might be subject to an early cancellation fee. If you want to have more flexibility with a Sky Sports contract, then you could instead opt for a Now Sports Membership. This is a monthly streaming pass that can be cancelled at any point.
How long does it take Sky to reinstate?
Your Sky Broadband is automatically reinstated, although this can take up to 24 hours. Your Sky Talk can take up to 24 hours for Sky Network and Non-Sky Network. Calls only can take up to 28 hours.
What happens when you cancel Sky Q?
If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.
What is the easiest way to cancel Sky?
To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
Is it OK to leave Sky box on?
You can switch it off, but it won't receive (infrequent) software updates or be able to record anything while it's unpowered.