Can I reduce my Sky package?
If/When you are out of contract you need to contact Sky to reduce any part of your package or cancel it completely giving the required notice of 31 days. Select ‘Need more help' at the bottom of the following link which will lead to a phone number.
Can I ask Sky to reduce my bill?
Get in touch with the company. Discounts generally don't just land on your lap so you need to ask for it! There are two ways to discuss your Sky bill with the company and ask for a reduction in your monthly bill. Remember to set aside some time for the negotiating as it can take an hour or so.
How do I remove channels from my Sky package?
You can cancel and add packs online via MySky or via the app. I have done this recently myself. In the app go TV > Change what you watch > Select the pack you want to remove > click remove > checkout.
How much notice do I need to downgrade my Sky package?
For example, a minimum 31 days' notice is required to cancel Sky TV and a minimum 14 days for Sky Talk and Broadband.
How do I contact Sky to downgrade?
Call 0333 759 3772 to reach the Sky downgrade team.
Why am I paying so much for Sky?
Why is your SKY bill higher than others? The amount you pay for your phone or wifi often depends on how loyal you've been to SKY. If you joined on a cheap offer then after a time you could have been moved up to a higher “Standard Tariff” and then you could have had ten years of price hikes added to your bill.
What happens if I stop paying Sky?
It's worth knowing that you cannot terminate any Sky TV, Sky Q or Multiscreen contracts early; only Sky can do this if you fail to keep up with your payments. If this happens, Sky will apply early repayment fees.
Do I still get free channels if I cancel Sky?
Re: If i cancel sky sky Q , Would Sky still allow me to watch all free channels in HD. All your Q boxes must be returned to Sky and so you will not receive anything.
Can I cancel some of my Sky channels?
Re: Cancelling channels You need to contact Sky to reduce any part of your Sky TV package giving the required notice of 31 days. Remember, the latest T's and C's for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it.
What is the basic Sky package?
Can I downgrade Sky without calling?
Re: Downgrade package You can also negotiate via Sky's online messaging system, via the ‘still need a hand' button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip…
Can I leave Sky and then rejoin?
Re: Can I cancel SkyQ and then rejoin? No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..
Can Sky refund you?
Automatic refunds could take up to six weeks from the last day of your service connection and goes to the payment method on file if it's still active, otherwise once the amount is showing as a credit on your Sky account if you call Sky they can manually process the refund in 3-5 working days.
How do I avoid Sky cancellation fee?
In some cases, it might be possible to cancel your Sky Broadband service without paying an early cancellation fee. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service.
Can I downgrade my Skycable plan?
Where can I request for an upgrade/downgrade? Kindly send an email to [email protected] together with your government ID. Please indicate the preferred plan, account holder's birthdate, and middle name for security checking purposes.
Can I cancel Sky due to price increase?
Sky is one of the few broadband providers that lets you cancel your contract early at no extra charge if they increase your prices mid-contract. However, you only have a 30-day window from when they get in touch with you to do so.
How can I get better Sky offers?
Don't agree to their first offer The first rule of haggling: don't accept their first offer. The second rule of haggling is: don't accept their first offer. The vast majority of the time, the first offer that Sky provides is likely to be the least it can do, even if it's an improvement upon your current tv package.
Does Sky have a fair usage policy?
Sky Mobile services are subject to our Fair Usage Policy and your use of the relevant service must be what we reasonably expect of a reasonable consumer using that service. If we restrict your usage, you'll be unable to use the relevant service for up to 12 months.
Will Sky cut me off if I miss one payment?
If you don't pay your mobile bill on time, you're at risk of losing your mobile service. Sky Mobile is billed separately from TV, Broadband or Talk.
Can I ask Sky to reduce my bill?
Get in touch with the company. Discounts generally don't just land on your lap so you need to ask for it! There are two ways to discuss your Sky bill with the company and ask for a reduction in your monthly bill. Remember to set aside some time for the negotiating as it can take an hour or so.
Is Sky losing customers?
Do people still pay for Sky?
Yes, if you watch TV through a digital box, such as Sky, Virgin or BT, you still need to pay for a licence.
Does Sky charge for Netflix?
Incredibly, there is no additional cost; adding Netflix to Sky Signature essentially just changes the package name to Sky Ultimate. Netflix Basic gives you the ability to watch Netflix on one device at a time (and it doesn't have to be your TV).
Can I cancel Sky but keep Netflix?
If you want to cancel your existing you just activate your Sky Netflix and sign on using your existing Netflix details . this will transfer to Sky and your Existing Netflix will cancel. If you want to Continue using your Existing Netflix you Still activate Netflix on Sky but Don't use your Netflix login.
Will Sky take me to court?
Can Sky Subscribers Services take me to court? If you owe money to Sky Subscribers Services and you do not pay, you can be sued. If Sky Subscribers Services sues you and wins, the court will enter a judgment (also called an order) against you that says you must pay back the debt.
Why wont Sky let me cancel my contract?
Re: Wanted to cancel in contract – sky wont let me – Even if i PAY ! You can't cancel Sky TV while you're committed to a minimum term. It's explained in the terms of the contract you signed up to.