Can I terminate my Sky contract?


To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

Can I legally cancel my Sky contract?

For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.

Why wont Sky let me cancel my contract?

Re: Wanted to cancel in contract – sky wont let me – Even if i PAY ! You can't cancel Sky TV while you're committed to a minimum term. It's explained in the terms of the contract you signed up to.

How do I contact Sky to cancel my contract?

Can you cancel Sky without calling?

Sky won't want you to cancel your TV subscription and they will try and talk you out of it, so it is a good idea to prepare for this. You can also email Sky at [email protected] or — if you fancy something more old school — send a letter to Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD.

Can I legally cancel my Sky contract?

For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.

How do I contact Sky to cancel my contract?

How do I cancel Sky when I move?

Re: House Move do you have to keep Sky @Gezzelin Moving home does not cancel your contract, only you can do that by calling and giving 31 days notice and that's providing you are outside of a minimum term period.

Can I change my mind if I cancel Sky?

As you will see at the bottom of that page you have up to 14 days after the switch happens to cancel the switch without charge so it is not too late. Call Sky and tell them you wish to stick with them – its their job to action your decision in this case and they tell BT.

What happens if I stop paying my Sky bill?

If you don't pay your mobile bill on time, you're at risk of losing your mobile service. Sky Mobile is billed separately from TV, Broadband or Talk. For help with your TV, Broadband and Talk account, go to Managing your bills and payments.

Is Sky losing customers?

Can I cancel Sky and rejoin as a new customer?

It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..

What is the easiest way to cancel Sky?

To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

How do I avoid Sky cancellation fee?

In some cases, it might be possible to cancel your Sky Broadband service without paying an early cancellation fee. You can do this if the speed of your broadband connection is slower than the minimum guaranteed download speed you were quoted when you signed up to the service.

What address do I send to cancel Sky?

Send a cancellation letter to Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD.

Do you get charged for calling Sky?

Calls to Sky Talk contact centres are free for Sky Talk customers. If you're not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package, charges may apply and vary by provider.

How do I speak to someone at Sky?

For example, you can get in touch with a Sky TV sales team representative on 0330 1656733 or a Sky Mobile agent on 0330 123 1785 and these numbers are available from 8am-10pm.

Can I cancel Sky and rejoin as a new customer?

It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..

What happens when you cancel Sky Q?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

What happens if I cancel Direct Debit for Sky?

Cancelling your Direct Debit is a very bad idea. Firstly Sky won't be able to take payments, so that will start a chain reaction whereby your services are restricted and you won't be able to contact Sky.

Do I have to return my Sky router?

We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.

Can I legally cancel my Sky contract?

For Sky TV/Sky Q, HD, Sky+, Sky Multiscreen, Sky Q experience and Streaming TV (Sky Glass or Sky Stream): To end your contract, you'll need to give us at least 31 days' notice, which can't end before your minimum term finishes.

How do I contact Sky to cancel my contract?

Can I leave Sky if I move house?

If you are moving home and want to leave Sky, you will need to use Sky's standard cancellation process which involves calling them and paying an early cancellation fee.

What happens with Sky when you move house?

Simply go onto the Sky website and get in touch with Sky dedicated Moving Team via messaging or phone. All you need is your Sky ID, your current address, your new address and your moving date. Note that Sky TV, Sky Broadband and Sky Talk customers will need 2 weeks' notice.

What do you return to Sky when you cancel?

If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.