Can you still use Sky Q box after Cancelling?


If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q.When you cancel Sky Q you must return their box etc. However, the dish remains on your property and belongs to you. This dish is only capable of running a Sky Q box or the New Freesat 4K box.

Will my Sky Q box work without subscription?

Your current viewing card will work fine and will allow you to view all the free to view and free to air channels. As you might already know you will be unable to record, pause and rewind any of these channels.

Can I cancel Sky and start again?

No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..

Can Sky Q box be used for Freesat?

Sky Q & Sky Off Same Satellite Dish – Including Freesat To run Sky Q and normal Sky or Freesat at the same time off a satellite dish. You will need to instead of installing a wideband LNB, install a Hybrid LNB instead. There are couple different makes and models but essentially, they have the same final result.

Can I take my Sky Q box to another house?

If you are an existing Sky customer you can arrange for your account to be moved to a new address by providing at least 2 weeks' notice and a move in date. You might need to book a visit for Sky to be installed depending on whether your new home has had Sky Q installed before or not.

Can I buy a Sky Q box and use it?

A Sky Q Multiscreen subscription is needed in order to use Sky Q Mini boxes – without one they simply will not work. In order to have more Sky Q Mini boxes, they need to be added to your subscription in order to receive and start using them.

What can I do with an old Sky Q box?

You can also send us old equipment to recycle. We reuse most parts of your old products and recycle the rest. If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.

How long after cancelling Sky can you rejoin?

Re: Can I cancel SkyQ and then rejoin? No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..

What are the rules for cancelling Sky?

To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

What happens if I don't renew my Sky contract?

When you join us or renew your contract, you agree to do so for a minimum period of time, or Minimum Term, such as 18 months, for example. If you end the contract within this time, you may have to pay an early termination charge.

Can I switch from Sky Q to Freesat?

Yes, if you're thinking about moving from Sky TV to Freesat you can use the same satellite dish! The dish you have will affect how many channels you can record at once on your 4K TV Box. Find out more about the different LNB types.

What is the difference between Sky Q and Sky TV?

Sky Q is the brand's original offering. A set-top box which works alongside a satellite dish. Sky Stream, on the other hand, is a plug-in box and can be used on any TV. It uses WiFi rather than a satellite dish to give you access to all your favourite streaming platforms and apps.

Can I use an old Sky box to receive Freesat?

Unfortunately the Tuner for Freesat in your TV will need the original Sky+LNB or a Hybrid LNB which coversQ and Sky+ HD. Only the very latest Freesat boxes will work with the Q Wideband LNB.

How many Sky Q boxes can I use?

Sky Q Multiscreen customers can have up to four Sky Q Mini boxes in their home, all connected to the main Sky Q Hub in the living room, and can watch on up to two of these devices at the same time as the main box, depending on which hub you have.

How many Sky Q boxes allowed?

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you're using it for one of the apps such as Netflix. The original 1TB (non-UHD) Sky Q box only allows one mini to be in use.

What happens when I cancel Sky?

If you're still within your contract term, but are determined to leave Sky, you can – but it will cost you. Sky will charge you early cancellation fees. How much you'll pay depends on what services you have with Sky, when you first took them out, and how long you have left on your contract.

Can I change my mind after cancelling Sky?

Re: Changed mind to cancel As you will see at the bottom of that page you have up to 14 days after the switch happens to cancel the switch without charge so it is not too late. Call Sky and tell them you wish to stick with them – its their job to action your decision in this case and they tell BT.

Can I cancel Sky and keep broadband?

Re: Is it possible to cancel Sky Talk but keep Sky Broadband You can't cancel Sky Talk as it's bundled with Sky Broadband, but you don't have to have a call package. Switch to the Pay as you Talk package and you only pay for the calls you make with no monthly subscription. No calls, no cost.

Can I downgrade Sky during contract?

If/When you are out of contract you need to contact Sky to reduce any part of your package or cancel it completely giving the required notice of 31 days. Select ‘Need more help' at the bottom of the following link which will lead to a phone number.

Is Netflix free with Sky Q?

How to watch Netflix on Sky. Netflix is now fully integrated into Sky Q boxes, so you can either access your current Netflix subscription or purchase a new one through Sky's Ultimate On Demand package. To access an existing Netflix account, simply navigate to the Netflix app on the Sky Q platform.

What are the disadvantages of Sky Q?

There is no 4K HDR nor Dolby Atmos. They are great for watching all Sky content and your recordings in other rooms in your home, but cannot view Ultra HD shows or films. That includes anything recorded from a 4K channel or source. Your 4K recordings simply won't play through a Sky Q Mini box.

What happens when I cancel Sky?

If you're still within your contract term, but are determined to leave Sky, you can – but it will cost you. Sky will charge you early cancellation fees. How much you'll pay depends on what services you have with Sky, when you first took them out, and how long you have left on your contract.

Can someone else use my old Sky box?

Sky+ boxes are sold to subscribers and so are theirs to do with as they see fit, but viewing cards remain Sky property. Yes, the original owner was not entitled to sell you the Viewing Card with the box.

Can I give my old Sky box to someone else?

It'll work fine if he brings the box and viewing card together. As others have said – yes it'll work fine as long as he brings the viewing card with it!

Is Sky losing customers?

What happens after Sky contract ends?

If you have any outstanding credit agreements for your product(s), your monthly repayments will continue, or you can choose to pay the remaining balance in full. * For Sky Broadband and Talk products, the final amount is rounded up to the nearest 25p.