Do you have to return Sky box when you cancel?
If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee. Find out how you can return: Sky+/Q or Sky Broadband equipment – Sky boxes and remotes, Sky hubs and boosters.
Do you keep your Sky box when you cancel?
If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.
How long do you have to return Sky equipment?
If you have Sky Q equipment, you'll need to return it to us. Keep hold of it for the first 31 days. We'll then be in touch with the details of what you need to return and when. If you hang onto it after that, you'll pay a non-return fee.
Do I own my Sky box?
Sky Q boxes are loaned equipment supplied to you at no cost and remain the property of Sky (or another Sky group company) at all times.
What are the instructions for returning Sky Box?
Put your Sky Q Hub or Mini Box inside, along with any remote and cables. Peel off the white sticky label. Fold over the cardboard flap. Close the box, attach the pre-paid label and drop it off at your local post office.
What are the rules for cancelling Sky?
To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
What happens if I stop paying Sky?
You will just have your services restricted, incur fees for non/late payment, get a bad credit score and have debt collectors at your door…. and you still won't have cancelled your subscription.
Do old Sky boxes have any value?
Sell it! Provided you're out of contract with Sky and the box is yours to sell, then you could consider selling it on eBay, where they can earn some decent money. If a Sky box breaks, they're expensive to replace and many opt for a second-hand box as an alternative.
How do I avoid Sky cancellation fee?
The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.
How long are you in a contract with Sky?
For most Sky products, the minimum contract period is 12 months or 18 months unless otherwise stated. A minimum contract period can also apply if you take up certain offers from Sky, in which case you will be informed of the minimum contract period before accepting the offer.
Can you use an old Sky box for free?
Can I Use My Sky Box For Freesat? The answer is yes and no here, it may sound the same but you can use your old Sky box for free to air(FTA) satellite TV, but not to receive “Freesat”. This is because Freesat specifically a trade name and a joint venture between BBC and ITV.
Can someone else use my old Sky box?
Sky+ boxes are sold to subscribers and so are theirs to do with as they see fit, but viewing cards remain Sky property. Yes, the original owner was not entitled to sell you the Viewing Card with the box.
Will my TV work without a Sky box?
Sky Glass without a Sky Ultimate TV subscription will work like a normal TV. Once it's activated, you'll be able to: Watch live and on demand TV through TV apps, like BBC iPlayer, ITVX, Netflix and more. Connect other devices like your games console or DVD player through a HDMI port.
How do I contact Sky to cancel?
Does Sky refund?
Refunds normally take up to six weeks from the last day of connection. Once the amount is showing as a credit you can call Sky and they can normally apply the refund in 3-5 working days. Lisa-P1987 Created with Sketch.
Do you need TV box to return it?
All you need is the original receipt or packing slip, and the product must be in its original packaging.
Can I still use my Sky Q box if I cancel Sky?
All Q boxes are rented and always belong to Sky. See the terms and conditions which you agreed to to when you started Sky Q. Sky Q boxes are loaned equipment supplied to you at no cost and remain the property of Sky (or another Sky group company) at all times.
Can I record TV without Sky?
The easiest way to do this is to get a Freeview HD or Freeview Play recorder. Just buy the box, plug it in and then you get to choose when you watch your favourite TV. You can record a show by clicking on the TV Guide and then selecting the show you want to record. You can record a single programme or a whole series.
Can I cancel Sky but keep Netflix?
If you want to cancel your existing you just activate your Sky Netflix and sign on using your existing Netflix details . this will transfer to Sky and your Existing Netflix will cancel. If you want to Continue using your Existing Netflix you Still activate Netflix on Sky but Don't use your Netflix login.
Do you keep your Sky box when you cancel?
If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.
What do you return to Sky when you cancel?
If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.
Do you have to phone Sky to cancel?
Contact Sky by phone, email, or chat 31 days in advance to cancel. You will need to make sure you're contacting Sky at least 31 days before your desired cancellation date. There are a few different ways to contact Sky: Call Sky at 03337592503.
How do I cancel Sky when I move?
Re: House Move do you have to keep Sky @Gezzelin Moving home does not cancel your contract, only you can do that by calling and giving 31 days notice and that's providing you are outside of a minimum term period.
Can I cancel Sky and rejoin as a new customer?
It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..
Is Sky losing customers?
Can I cancel Sky but keep Netflix?
If you want to cancel your existing you just activate your Sky Netflix and sign on using your existing Netflix details . this will transfer to Sky and your Existing Netflix will cancel. If you want to Continue using your Existing Netflix you Still activate Netflix on Sky but Don't use your Netflix login.