How do I get my channels back on Sky?


Reboot your Sky box Leave the box for a couple of minutes then turn the box back on at the mains. If the reboot was successful the light on your Sky Box will be green and the Sky Welcome channel will appear on screen.

Why have I lost some of my Sky channels?

Faulty LNB – LNB Not Switching You can get a problem with your LNB where you lose approximately 1 quarter of the channels or one half of the channels. To fix- A new LNB will need to be installed onto your satellite dish. This is a relatively easy job with a screwdriver.

Where have my Sky channels gone?

Hold down the ‘back-up' button. Switch box back on (Still holding the back up button). Keep holding button until message on screen shows a software update in progress. Wait 10 minutes until it is complete, turn your Sky box back on and finally check the channels.

Why have I lost some of my Sky channels?

Faulty LNB – LNB Not Switching You can get a problem with your LNB where you lose approximately 1 quarter of the channels or one half of the channels. To fix- A new LNB will need to be installed onto your satellite dish. This is a relatively easy job with a screwdriver.

Why have I suddenly lost TV channels?

There are three main reasons why your TV could be losing channels; damaged antennae, poorly installed antennae, or signal interference.

Why is my TV saying no signal on some channels?

Try connecting your source device to a different HDMI port on your TV, and then change the TV input to match the port used. For satellite or cable connections, check the cable coming into your building and that the connection to your source device (satellite receiver, cable box) is secure and in good condition.

Is there currently an issue with Sky?

There are no known issues affecting your Sky TV service.

Why are some of my satellite channels not working?

Some common causes of no signal are alignment issues, connection problems, severe weather, and receiver issues.

Why have I lost some of my Sky channels?

Faulty LNB – LNB Not Switching You can get a problem with your LNB where you lose approximately 1 quarter of the channels or one half of the channels. To fix- A new LNB will need to be installed onto your satellite dish. This is a relatively easy job with a screwdriver.

Where have my Sky channels gone?

Hold down the ‘back-up' button. Switch box back on (Still holding the back up button). Keep holding button until message on screen shows a software update in progress. Wait 10 minutes until it is complete, turn your Sky box back on and finally check the channels.

Why wont my TV find channels with the antenna?

If hills, trees, buildings, or other geographic features are in between the broadcast towers and the antenna, the signals might not be able to reach your antenna. Elevating the antenna, either by placing it in a higher location or using a taller mast, will increase the signal reception.

Why have I suddenly lost Freeview channels?

When something's been updated, most Freeview devices will ask you to retune (rescan) for any channel changes. With most devices you'll just have to press ‘retune' when prompted. But if your TV doesn't prompt you to do this, you may need to manually start the automatic retune or do a full manual retune.

Why has my sky got no signal?

Try turning off your box. Unplug all cables and leads and leave it alone for at least 30 seconds. Then, reconnect everything and try turning it on again. If this doesn't help, you might need to go into Settings and check that you have the latest software version.

How do I reset my Sky router?

If your lights continue to flash for longer than 15 minutes, you'll need to reset your router. Press the power button on the back of the router, wait for 10 seconds, then turn it back on again. It can take up to 60 seconds for your router to re-establish an internet connection.

Why is my Sky connection not working?

Reboot your Sky Hub Press and release the reset button on the back of your Sky Hub. It may take a few minutes to reboot. Go to the device that you were experiencing difficulty in accessing the internet on and type check.sky.com into your web browser to check if your broadband connection is now working.

Why is my Sky breaking up?

Freezing or jumping picture – Freezing picture problems are usually a result of poor or no satellite signal. Our No Satellite Signal help guide should get back up and running again.

How do I fix channels not working?

Reconnect all cables at the back of the TV or box, making sure that the cables are all properly connected (you want to avoid loose cables that could cause signal loss) and if you have a signal booster connected, try removing that and plug the antenna cable straight into your receiver, recorder or TV.

Why have I lost some of my Sky channels?

Faulty LNB – LNB Not Switching You can get a problem with your LNB where you lose approximately 1 quarter of the channels or one half of the channels. To fix- A new LNB will need to be installed onto your satellite dish. This is a relatively easy job with a screwdriver.

Where have my Sky channels gone?

Hold down the ‘back-up' button. Switch box back on (Still holding the back up button). Keep holding button until message on screen shows a software update in progress. Wait 10 minutes until it is complete, turn your Sky box back on and finally check the channels.

Is there currently an issue with Sky?

There are no known issues affecting your Sky TV service.

Why have I lost channels after retuning my TV?

If you are experiencing picture break up, missing channels or the wrong regional news you may need to re-tune your TV set manually. This allows you to select the transmitter that provides the best service for your area and can solve a number of common problems.

Where has channel 115 gone on Sky?

Associated with this, this evening 115 has dissapeared from the listings on the Sky Q box, and 101 (which used to be SD) is now labelled as BBC1 Lon HD. Looks like you won't have to change to SD to watch the local news for example. However as the Sky Go app is missing 101 and 115 we are still in trouble!

Why do I lose some antenna channels at night?

If you suffer from reception problems in the evening, this suggests that the signal getting to your television is not quite strong enough. Changes in the weather, temperature or atmospheric pressure can cause an already poor signal to break up or be lost.

What causes no signal?

Generally, a ‘no signal' message signifies an issue with reception; the TV is not receiving anything from the cables or the antenna. In a nutshell, this simply means that your service (satellite or cable) is not able to display movies and shows.

What to do when no signal detected?

Reconnect the cable that connects your display to your computer. After securely reconnecting the wire, if the screen is still not showing a signal, the issue may be with the cable, particularly if the cable is showing external damage. If it is doable to change, then replace your display with another one.

Why do I have no signal?

Turn your mobile data on Check the signal strength bar at the top right corner of your phone screen. If the signal doesn't display, change your location as you may not have network coverage. Turn on Airplane mode for some seconds and turn off.