How do I unsubscribe from Sky channels?
If you wish to cancel your subscription on the Sky platform you can do so by logging into your account here, click on “My Subscriptions”, select the Cancel Subscription link at the bottom and follow the instructions.
How do I remove a channel from my Sky package?
Press Services on your Sky+ remote, then select Options, and then Other channels. Highlight the channel and press the yellow button to remove it.
How do I cancel some of my Sky subscriptions?
To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
Can I cancel Sky TV packages online?
Sky charges an early termination fee for cancelling most services early. Before you cancel, check your contract at https://www.sky.com/hub/tv. You'll need to contact Sky 31 days in advance to cancel Sky TV, Sky Talk, or Sky Mobile. For Sky Broadband, you'll only need 14 days of advanced notice.
How do I cancel some of my Sky subscriptions?
To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
How do I cancel Sky without a fee?
The early termination charges below are only payable if we end the relevant TV contract within your minimum term because you've breached your terms and conditions. If you cancel your service(s) after you've reached the end of your minimum term, you won't have to pay any early termination charges.
What is the basic Sky package?
Does Sky work without subscription?
Without a subscription, you'll miss out on: The best entertainment from our Sky TV channels. Access to Sky Originals and Sky Exclusives. A TV guide bringing together over 150 channels, with restart and live pause on each.
How do I email Sky?
If your query isn't as urgent as needing a contact number, you can email Sky at [email protected].
How do I actually speak to someone at Sky?
The recommended Sky contact method if you have a complaint is to call the general Sky help number which is 0333 7591 018 and is open every day from 8.30am to 11.30pm.
What is Sky's customer service number?
You can contact Sky on 0333 7591 018 or via its online chat service to see what they'll give you, then compare it to the latest offers for new and existing customers.
How do I find out when my Sky contract ends?
Call Sky to find out how long is left on your contract If you would prefer to speak to Sky's broadband customer service team to find out when your contract is up, you can call them on 0800 151 2747.
How do I cancel a Sky order on my phone?
Re: Cancel mobile order You can call on 150 from a Sky Talk Line or Sky Mobile.
Can I cancel my Sky subscription and then rejoin?
No you will not be able to do as you suggest. It is around 12 months before you can rejoin as a new customer.
How do I speak to a person at Sky?
If you would like to talk to someone about getting Sky TV or upgrading, you can call 0330 1656 733. When you call that Sky contact number you'll get through to a dedicated Sky team who handle new and upgrade queries for Sky TV, Sky Broadband and Sky Mobile.
How do I cancel some of my Sky subscriptions?
To cancel Sky TV, you need to give us 31 days' notice, which can't end before your minimum term finishes unless you're within your cooling off period. Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.
Can I cancel Sky TV packages online?
Sky charges an early termination fee for cancelling most services early. Before you cancel, check your contract at https://www.sky.com/hub/tv. You'll need to contact Sky 31 days in advance to cancel Sky TV, Sky Talk, or Sky Mobile. For Sky Broadband, you'll only need 14 days of advanced notice.
What happens if I stop paying Sky?
You will just have your services restricted, incur fees for non/late payment, get a bad credit score and have debt collectors at your door…. and you still won't have cancelled your subscription.
What happens if you don't pay Sky?
Re: Paying my bill late The normal procedure is if you have a continuous payment set up (Direct Debit or Card) and it fails on the normal due date, Sky will try again 10 calendar days later. If that also fails an automated process starts whereby your services start being restricted.
Does my Sky contract automatically renew?
Re: Automatic Renewel Your subscription doesn't end until you cancel it. Discounted deals end and unless you negotiate a new one you'll be paying full price.
Why am I paying so much for Sky?
Why is your SKY bill higher than others? The amount you pay for your phone or wifi often depends on how loyal you've been to SKY. If you joined on a cheap offer then after a time you could have been moved up to a higher “Standard Tariff” and then you could have had ten years of price hikes added to your bill.
Can Sky refund you?
Automatic refunds could take up to six weeks from the last day of your service connection and goes to the payment method on file if it's still active, otherwise once the amount is showing as a credit on your Sky account if you call Sky they can manually process the refund in 3-5 working days.
Can I cancel Sky and rejoin as a new customer?
It is around 12 months before you can rejoin as a new customer. Most broadband and/or TV service providers do that time element before rejoining..
How much is Sky per month UK?
What is the Sky TV price? For its basic package, Sky Entertainment & Netflix, Sky TV costs £26 per month (a figure which fluctuates based on streaming deals). But if you pay more each month, you can get extra packages: Sky Sports — £25 per month.
Does Sky charge for Netflix?
Incredibly, there is no additional cost; adding Netflix to Sky Signature essentially just changes the package name to Sky Ultimate. Netflix Basic gives you the ability to watch Netflix on one device at a time (and it doesn't have to be your TV).
Can I watch normal TV without Sky?
Of course! There are several ways to watch the free, over-the-air channels – online via the internet, with the Freeview service, the YouView service, or the Freesat service.