Who owns your Sky Q box?


Sky Q boxes and any other equipment we designate as Sky-owned will remain the property of Sky or another company in the Sky group of companies at all times (unless agreed otherwise) and are loaned to you at no cost. Each item of equipment loaned to you from time to time is “loaned equipment”.

Does my Sky box belong to me?

I guess when your subscribing to Sky TV service you automatically assume that the equipment belongs to the broadcaster. No, you actually own your Sky box and dish from the day it was installed. However you are contracted to pay your subscription to Sky usually for a minimum of one year.

Do I have to give my Sky Q box back?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

Can I sell a Sky Q box?

All Sky Q boxes remain the property of Sky and shouldn't be resold under any circumstances.

Can you use someone else's Sky Q box?

Your utilisation of Sky Multiscreen relies on you being on the same network as your main Sky Q box in order for the Mini boxes to communicate with your main Sky box. Taking your Mini boxes out of the house and trying to use them elsewhere without the Sky Q box would not work because of this.

Do I have to give my Sky Q box back?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

How do I know which Sky box is mine?

If you're not sure which software version or Sky box you've got, it's easy to check. If you want to upgrade your Sky box, head to sky.com/shop for the latest offers. If you have box model 32B0xx and want to upgrade your Sky box, visit the Shop section within the My account area on your Sky Q box for the latest offers.

Can someone else use my Sky?

Sky. Sky customers can share the service with others by setting up the Sky Go live and on-demand service. In a nutshell, Sky lets you register up to six devices to your account including phones and games consoles.

What happens if I don't return my sky Q box?

If your Sky Q, Sky Stream puck or broadband kit has been loaned to you as part of your subscription, you'll need to return it to us when you leave. If you hang on to it, you'll pay a non-return fee.

Does the sky q box still work after cancellation?

All your Q boxes must be returned to Sky and so you will not receive anything.

Will Sky get rid of Sky Q?

A Sky spokesperson said the company had recently signed an extension with its satellite provider to keep the service on air for the next decade, while customers are still welcome to sign up to Sky to use its Sky Q satellite box.

How many Sky Q boxes allowed?

You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you're using it for one of the apps such as Netflix. The original 1TB (non-UHD) Sky Q box only allows one mini to be in use.

Are there 2 Sky Q boxes?

Sky provides four different Sky Q boxes depending on the service you choose: Sky Q 2TB (with 4K Ultra HD) Sky Q 1TB (with 4K Ultra HD) Sky Q 1TB (no 4K Ultra HD)

Can I take my Sky Q card to another house?

Your Sky card is paired with your Sky Box so it's designed to work together. The card cannot be used with another box or a third party equipment.

Can I use Sky Q with a different Internet provider?

Yes Sky Q will work with different Broadband suppliers. Main difference is tha when not using Sky Broadband you need to connect the Q box to the Router 2.4 GHz WiFi band. Of course you can also connect by Ethernet.

How do I reactivate my sky Q box?

Hold down the Reset button on the back of the Sky Q Mini box and switch it back on at the mains. Keep holding it until the light on the front flashes red and green. This will take about 30 seconds. Once it flashes red and green, press the standby button on the front of the box.

When I move do I take my Sky box with me?

When you move, you need to take all your Sky equipment with you to your new home, except the satellite dish and the cables running from it to your Sky box (or boxes). Your Sky engineer will not do this.

Can I take my Sky box to another house?

If you are an existing Sky customer you can arrange for your account to be moved to a new address by providing at least 2 weeks' notice and a move in date. You might need to book a visit for Sky to be installed depending on whether your new home has had Sky Q installed before or not.

Can I use my Sky viewing card in another house?

Your Sky card is paired with your Sky Box so it's designed to work together. The card cannot be used with another box or a third party equipment. Let us know how we can improve this article.

Does my Sky box belong to me?

I guess when your subscribing to Sky TV service you automatically assume that the equipment belongs to the broadcaster. No, you actually own your Sky box and dish from the day it was installed. However you are contracted to pay your subscription to Sky usually for a minimum of one year.

Do I have to give my Sky Q box back?

If you're leaving Sky Q, changing your subscription, or need a new box, you'll need to return the equipment you loaned from us when you first joined Sky Q. If you don't return this equipment within the time frame given, you'll have to pay a Non-Return charge.

Is Sky Q free for existing customers?

What is the difference between a Sky box and a Sky Q box?

Unlike the box currently sat under your TV, the Sky Q Silver box is 4K-friendly (the base Sky Q box isn't). That means it will play nice with 3840 x 2160 pixel UHD content. If you've got a 4K TV, your films and sporting events will be four times sharper and more detailed then HD content.

Is my Sky Q box 1TB or 2TB?

How do you kick someone off your Sky?

Re: How do I disconnect devices off of my wifi @Mitchell26 you cannot disconnect individual devices from the hub all you can do is either turn off the wifi totally or change the password if you think someone outside your home is using your network. Any other control has to be done on the device.

How long is a sky Q box guaranteed for?

Your Sky dish comes with a warranty against faults arising in the first 12 months after installation. The 12 month warranty also covers cabling and/or installation faults.